Last updated: August 2026
1. Data Controller
EUSKOESCALE SOCIEDAD LIMITADA, with registered address at CALLE ASTINTZE 6A SEGUNDA PLANTA OFICINA 207 EDICIO ASTINTZE INBISA, is the data controller responsible for the personal data collected through this website.
Contact email: info@maisonalkymia.com
Phone: 634 55 16 03
2. Data We Collect
We collect the following personal data:
- Full name
- Email address
- Phone number
- Shipping address
- Order data: selected product, quantity, shipping address, billing details, applied coupon, acceptance of legal documents and, where applicable, evidence of consent to marketing communications.
- Payment data (processed by Stripe, PayPal or Bizum depending on the chosen method)
3. Purpose of Processing
Your data will be used to:
- Manage and process your orders
- Ship products to the specified address
- Communicate with you about your order
- Comply with legal and tax obligations
- To send Maison Alkymia news, promotions, discounts and offers when you have given voluntary, specific and separate consent.
4. Data Retention
Personal data will be retained for as long as necessary to fulfil the purpose for which they were collected and, subsequently, for the legally required retention periods.
5. User Rights
You may exercise the following rights:
- Access to your personal data
- Rectification of inaccurate data
- Erasure of your data
- Objection to processing
- Data portability
To exercise these rights, contact us at info@maisonalkymia.com
6. Security
We implement technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
7. External-use nature of the product
Maison Alkymia sells products for exclusively external use and application. They are not foods, dietary supplements or medicines. They are not intended to diagnose, treat, prevent or cure disease. They are not suitable for oral consumption. Information about C60 and other ingredients is provided solely as ingredient context and is not medical advice or a promise of results.
8. Functional coupon cookie
When you arrive through a promotional link, we may store the normalized coupon code for up to 30 days in the HttpOnly maison_coupon_intent_v1 cookie to remember your checkout intent. The cookie contains no amounts and does not grant a discount by itself; the coupon and amount are revalidated server-side. The coupon's actual expiry may shorten this period. This wording requires legal review before the campaign is published.
9. Marketing communications and consent
If you voluntarily tick the marketing communications box at checkout, we will process your email address to send you Maison Alkymia news, promotions, discounts and offers on the basis of your consent. This authorization is independent of the purchase, is not preselected and may be withdrawn at any time through the unsubscribe mechanism included in marketing communications or by contacting us. We will retain the evidence needed to demonstrate the consent, including its version, purpose, language and date, so that we can show when and for what purpose it was given. Withdrawal does not affect the lawfulness of processing carried out before it.